Stephanie Hawthorne  

'Financial services needs to seriously up its game with record-keeping'

Stephanie Hawthorne

Stephanie Hawthorne

The dashboards will help but could be more of a damp squib unless backed by a ‘big bang’ launch campaign fuelled with regular repeat advertising to make them as well known as the emergency number 999.

We all need to up our game; so, nudge your clients, keep good records yourself and vote with your feet if your financial institutions fail.

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The Cinderella of pensions, data, too often gets short shrift. This must change. In the meantime, £26bn is going a begging. Make sure none of it belongs to your clients.

Stephanie Hawthorne is a freelance journalist